Troubleshooting – Setup Wizard displaying upon every startup

Issue

Upon each startup of the software, you are faced with the “Your timed dongle has now been extended to DD/MM/YYYY” and the setup wizard then appears on screen.

Editing User Preferences has no positive effect.

Cause

This issue is due to a setting within Windows, preventing the software from populating the Recent RoofWright/UDesign jobs in the Windows Taskbar.

Resolution

Through the various Windows Versions, this setting has moved about. Please follow the instructions below, based on your operating system

Windows 7

  1. Right- click on taskbar
  2. Click Properties
  3. Click Start Menu Tab
  4. Tick the box “Store and display recently opened items in the Start menu and the taskbar”

Windows 8 / 8.1

  1. Right- click on taskbar
  2. Click Properties
  3. Click Jump Lists Tab
  4. Tick the box “Store and display recently opened items in Jump Lists”

Windows 10

  1. Right-click on desktop
  2. Click Personalize
  3. Click Start
  4. Toggle the “Show recently opened items in Jump Lists on Start or the taskbar” switch to ON

 

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